Privacy Policy.

Who we are

Heavy Pour LLC ("Heavy Pour," "we," "us," or "our") is a dry-hire mobile bartending service based in Columbus, Ohio. This Privacy Policy explains how we collect, use, and protect personal information when you visit heavypourbar.com or contact us about an event.

Information we collect

We collect information you give us directly when you submit a contact form, request a quote, or book an event. This typically includes:

• Name, email address, and phone number
• Event details — date, venue, guest count, and event type
• Payment and billing information for booked events
• Any other details you choose to share when discussing your event

We also automatically collect basic usage data when you visit the website — IP address, browser type, pages visited, and referring site — through standard analytics and hosting tools.

How we use your information

• To respond to inquiries, send quotes, and coordinate booked events
• To process payments and maintain records for accounting and tax purposes
• To communicate event logistics, reminders, and follow-ups
• To improve our website, services, and customer experience
• To comply with legal obligations, including liquor liability insurance requirements

How we share your information

We do not sell, rent, or trade your personal information. We share it only with trusted service providers who help us operate the business, including:

• Booking and CRM software (Check Cherry) for managing inquiries and contracts
• Payment processors for handling deposits and final payments
• Email and hosting providers (e.g., Google Workspace, Vercel)
• Insurance providers, when required to confirm coverage for an event
• Law enforcement or regulators, when legally required

Cookies and analytics

Our website may use cookies and similar tracking technologies to remember preferences and understand site traffic. You can control cookies through your browser settings. Disabling cookies may affect parts of the site experience.

Data retention

We keep client and event records as long as needed to provide service, fulfill legal obligations (tax, insurance, contracts), and resolve disputes. Inquiry records that don't lead to a booking are typically retained for up to two years.

Your choices

You can request a copy of the information we hold about you, ask us to correct inaccuracies, or request deletion of your data — subject to any legal obligations we have to retain certain records. To make a request, email info@heavypourbar.com.

Children's privacy

Our services are intended for adults age 21 and over. We do not knowingly collect personal information from anyone under 18. If you believe a minor has submitted information, contact us and we'll remove it.

Changes to this policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of the page reflects the most recent version. Continued use of the site after changes means you accept the updated policy.

Contact us

Questions about this policy or how we handle your data?
Email: info@heavypourbar.com
Heavy Pour LLC, Columbus, Ohio